Delivery to a single destination in the UK is included for all purchases of £25 or above (in one order). This excludes certain postcodes within Scotland (Highlands & Islands) and Northern Ireland, Isle of Man & Isles of Scilly. A full list of restricted postcodes can be found in the following link:
For orders below £25, we will add a fixed charge of £6 Inc VAT. If a low-cost delivery method is possible (such as Royal Mail 1st class for smaller items), we will refund the difference at the time of dispatch.
Delivery Times to UK Addresses:
Most items are dispatched from our UK warehouse within 48 hours of receipt of order. If an item cannot be dispatched within this time-frame, you will be contacted on the email address provided within 1 working day of placing your order and be provided with an estimated delivery time. We aim to have all items with our customers within 7-10 days from order.
We always endeavour to use the most time-efficient delivery provider and will keep you updated on the process throughout.
NEW: Republic of Ireland.
Delivery charge for the Republic of Ireland is set at a flat rate of £15 plus VAT per order. Certain over-sized items will require specific arrangements and costs, you will be contacted after placing your order if this is the case.
Delivery times to Republic of Ireland Addresses:
Delivery times are 3-4 days from placing order if in stock. If your order cannot be delivered within that time-frame, you will be contacted by email within 1 working day of placing your order and provided with the expected delivery time. We aim to have all items delivered within 10-12 days of order.
IMPORTANT FOR REPUBLIC OF IRELAND VAT:
Customers in the Republic of Ireland will be charged VAT at the prevailing UK rate. If you are VAT registered, please provide your EU VAT number in the notes section at checkout or via separate email to our team. Orders with valid eligibility will be refunded the VAT prior to dispatch of the order (your card provider may take 3-5 days to credit these funds to you). If we cannot confirm eligibility, you will be contacted prior to dispatch of your order.
When made available by the courier, we will supply tracking details for your order. These can be found in the order area of My Account. If we don’t have tracking details then standard delivery will be between 3-5 days although some items may take between 5-7 days to arrive.
You will be notified by email once your order has been sent. If you haven’t received an email please check your Spam & Junk folder or call our sales line on 01254 945000